Frequently asked questions
WHAT IS THE PURPOSE OF SQUEEZYBAND?
WHICH PRODUCTS CAN I PUT INTO MY SQUEEZYBAND?
We suggest putting hand sanitizier, rubbing alcohol or hand lotion into your SQUEEZYBAND. Other products you may choose to include are: sunscreen, sun tan lotion, moisturizer, insect repellant, toothpaste, mouthwash, hair gel, body lotion, aftershave, perfume and more.
DO YOU SELL SQUEEZYBAND FOR KIDS? WHAT SIZE SHOULD MY CHILD WEAR?
We are happy to sell and offer SQUEEZYBAND for Kids. When selecting a size on the product of your choosing, simply arrow down on Size to select "Kids" or "Small" (or whichever size is needed, see below for recommended children's sizing).
We recommend children 7 years of age (and up) to use SQUEEZYBAND with adult supervision.
SQUEEZYBAND will help children keep themselves germ-free and thus much less at risk for potential viruses.
For children's sizing:
Depending on the size of the child's wrist, we suggest purchasing a Small sized Fixed band or a Kid's size Adjustable band. (Note that this may vary depending on your child's wrist size. Please see sizing description on product page or F.A.Q. above for accurate measurements or see the sizing chart listed under Product Info on the product shop page).
WHAT IF I AM ALLERGIC TO SILICONE?
Unfortunately at this time, we only offer SQUEEZYBAND utilizing a medical-grade rubber & silicone-based material. We do not suggest wearing our product if you have any allergies to silicone.
CAN I REUSE MY SQUEEZYBAND AFTER ANOTHER PRODUCT HAS BEEN PUT IN?
Yes! Just be sure to wash your SQUEEZYBAND with hot water and soap and rinse thoroughly before putting a new product in.
WHAT IS YOUR RETURN POLICY?
Due to the nature of our product, unfortunately we do not issue refunds or exchanges.
However, if your product is received defective (and unused) we are happy and willing to exchange it for you at no extra charge.
If this happens (and we are sorry it did!) please email us directly at email@example.com
WHAT ARE YOUR PAYMENT OPTIONS?
We accept all major credit card payments as well as PayPal.
AM I ABLE TO ORDER IN BULK OR PURCHASE LARGE QUANTITIES FOR RESALE?
Yes, we would be happy to accommodate you. For any orders of over 100 quantities, please email us beforehand at firstname.lastname@example.org
If you are a Reseller or Wholesaler, please visit the RESELL page on our site and fill out the form. A member of our team will get back to you as soon as possible.
WHAT IS YOUR SHIPPING POLICY AND RATES?
Standard shipping rates are as follows:
Canada: $10.00 CAD standard shipping rate
U.S.A.: $12.00 CAD standard shipping rate
International: $15.00 CAD standard shipping rate
If your order is $100 (before applicable taxes), you'll receive FREE STANDARD SHIPPING.
Canada: $20.00 CAD express shipping rate
U.S.A.: $30.00 CAD express shipping rate
U.S.A.: $60.00 CAD on all USA orders
International: $80.00 CAD on all international orders
Canada: Orders are shipped via Canada Post.
Please allow approx. 9-10 business days for parcels shipped within Canada for Standard Shipping option and approx. 3-5 business days for Express Shipping option.
United States: Orders are shipped via Canada Post. Please allow approx. 9-14 business days for parcels shipped within the USA for Standard Shipping option and approx. 4-6 business days for Express Shipping option.
Please allow approx. 1-3 business days for FedEx Priority option.
International: Please allow up to approximately 2-5 weeks for delivery of your order, depending on your region, for all Standard Shipping options.
Please allow approx. 5-8 business days for FedEx Priority option.
Please note that all Canada and U.S. orders should receive a tracking # when their order ships, which will be provided in the shipping confirmation email.
*DUE TO COVID-19, PLEASE EXPECT DELAYS IN DELIVERY*
WHICH SIZE SQUEEZYBAND SHOULD I CHOOSE?
Fixed sized SQUEEZYBANDS measure:
*Ages 7 & Up - Use With Adult Supervision
HOW MUCH PRODUCT CAN SQUEEZYBAND HOLD?
Each SQUEEZYBAND can hold 15ml of product.
HOW DO I FILL/REFILL MY SQUEEZYBAND? HOW TO USE?
1. Open your SQUEEZYBAND's cap using the lip of the cap to pull off.
2. Choose your product of choice and fill the opening:
If filling with a pump, simply lift your band up to the pump's nozzle and pump directly into the opening.
(If product fills, tap your band on a surface to settle and keep filling the opening until full).
If you are filling your band with a liquid gel or thicker sanitizer/product consistency (or large bottle), simply squeeze the band while filling the opening and gently release your squeezy to absorb the product. Continue this motion repeating until full. This motion acts as a suction for thicker consistency products.
If you are filling the band with a thinner or more watery liquid (like rubbing alcohol, etc.), simply pour or squeeze directly into the opening.
3. Gently press and secure your cap back into place.
--If you are using the Open Cap, there is no need to remove the cap. Simply squeeze your band to dispense onto your palm.
--If you are using the Plugged Cap, simply open the flap to dispense, and plug back in after.
WHICH CAP SHOULD I USE?
The gel sanitizers or thicker liquids work best with the closed cap.
Looser, liquid products work best with the plugged cap.
However, you may be able to use whichever cap feels most comfortable and suited to your needs.
Keep in mind that there is no need to poke any holes into the caps as they both come ready to use.
CAN I CANCEL MY ORDER?
If you are looking to cancel an order before it has shipped and dispatched, please email us directly at email@example.com and we will make this happen for you.
Note that if the order has shipped we will not be able to cancel and cannot issue any refunds or exchanges due to the nature of our product.
WHAT MATERIAL IS SQUEEZYBAND MADE FROM?
SQUEEZYBAND is made from a certified medical and food grade silicone.
FOUND COUNTERFEIT SQUEEZYBANDS
If you have came across any other online stores claiming to sell SQUEEZYBAND, please fill out our Report A Fake contact form. Chances are these are counterfeit, knock-off SQUEEZYBANDs. We appreciate your assistance in this matter!
CAN SQUEEZYBAND BE CUSTOMIZED / LOGO BRANDED?
Absolutely! SQUEEZYBAND can be customized with your logo or almost any other text/image you can think of. For examples, pricing quotes and more info, please visit our Logo Branding page.